During occasions, the orders are processed by the FIFO principle. Thus, if your order is received late (closer to the occasion date), your order might be delivered on the next working day or later. We do not take any responsibility for such late deliveries.
For the occasion of Valentine's Day, we take orders of perishable items like Flowers, Cakes, etc. till 13th of February, till 12 Noon (India Time). Orders placed thereafter may not be delivered on 14th. If not delivered on 14th, the same shall be delivered on 15th or 16th February. Items which are courierable will require shipping time as mentioned in the product description. Furthermore, we do not guarantee for Midnight Delivery of gifts from 11th February to 16th February.
For the occasion of Mother's Day, we take orders of perishable items like Flowers, Cakes, etc. till 6:00 PM (India Time) on the day prior to Mother's Day. Orders placed thereafter may not be delivered on Mother's Day. If not delivered on the Mother's Day, the same shall be delivered on the next day. Items which are courierable will require shipping time as mentioned in the product description. Furthermore, we do not guarantee for Midnight Delivery of gifts on Mother's Day.
On occasions, owing to the number of orders, the order might be delivered before or after the selected date.
If the selected courier does not have the service for the destination, an alternative courier will be selected which serves the destination.
All deliveries are done during the day time between 10 AM to 10 PM. If you have mentioned a specific time of delivery above, we will try our level best to follow the same. Products which are couriered can only be delivered at a residence or a business address, they can not be delivered to a wedding hall or a function hall. Products which are delivered by hand, can be delivered to any address given by you.
Midnight orders are delivered between 23:45 Hrs to 00:15 Hrs.
In an event the ordered flowers / sweets / chocolates/ cakes are not available in the selected city / town; they will be replaced with available flowers / sweets / chocolates of equal or higher value
Advance time notice for delivering of hand delivered gifts vary from 4 hours to three business days, depending on the accessibility of the city / town / village. For all metropolitan cities we deliver on the same day. For other major cities, it varies from 12 hours to two business days. For interior towns and villages, three business days notice is required.