Cancellation & Refunds

1. Requests for cancellation of orders will not be entertained.

2. We reserve the right to cancel any order without providing any reason. This will be regardless of whether the payment has been confirmed / received. Payment for the cancelled orders will be refunded and the user will be informed. Refund can sometimes take upto 31 days to take effect.

3. For orders in which problem arises owing to the mistake of the user e.g. wrong address or incomplete information or recipient not reachable, no refund will be given. Redelivery charges, if any, will be borne by the user.

4. We will not be responsible for any delay / non-delivery of the order by the vendors or because of flood, fire, wars, act of God or for any reason that are beyond our control. For such orders a complete refund will be provided.

5. Complaints received after 15 days of Order Date / Shipment Date, whichever is later will not be entertained. Refund requests should be made within 1 day of the shipment / delivery date.

6. Delivery of certain items may not be possible under certain uncontrollable circumstances like no courier service, delivery not available etc. However, you will get 100% refund of your money. Refund can sometimes take upto 31 days to take effect.

7. No claim of whatsoever nature under any circumstances will be tenable other than the claim for 100% refund of payment made. All such claims if any, are to be raised within 24 hours of delivery /non delivery. Refund can sometimes take upto 31 days to take effect.