Terms of Usage

1. The user should carefully read the description of gifts, shipping declaration and destination information before placing the order.

2. We are a service which acts as a facilitator for users, who want to send gifts to India, and vendors who sell them. We do not take any responsibility for any losses, expenses, quality of products or services, damages and / or taxes / incurred by Users / Vendors in the use of our facility. The price you pay includes the vendor cost inclusive of all taxes and our service charge.

3. We reserve the right to change the price of any gift, without prior notice.

4. Any Defects found in the gifts should be reported by the recipient or the sender within 24 hours of the gift received. In an event of failure to do so, the gifts shall be considered as used and any request to replace the same will be rejected. If the gifts are damaged during shipment they will be replaced only if the recipient sends back the damaged goods. Cost of courier may be repaid in form of complimentary chocolates.

5. In case of exchange / return of Gifts, all the cost of courier and other charges would be borne by the recipient of the Gift.

6. We send the same rakhis and thalis as we show in the website. In an event a rakhi is not available, we will ship rakhis or thalis which are most similar to the one ordered and at the same time is of same or higher value.

7. Rolitika and Chawal accompany all Rakhi orders. For orders without a Rakhi, a complimentary Rakhi will be delivered with the order.

8. The Billing name which you have entered is the name which will be disclosed to the recepient. In case the name which will go with the gifts is different than the Billing name, please email us the Billing Name after you complete the order.

9. The date of delivery selected by you will only applicable for perishable gifts like flowers, cakes, fruits etc.

10. Couriable products (like Gift vouchers, perfumes, watches, selected Chocolate, selected Sweets etc) are sent by courier and cannot be delivered on a specific day. We will email you a tracking no. once the items are couriered.

11. Local government charges like octroi if applicable will be paid by the recipient and will be reimbursed by the company in form of a discount.

12. We reserve the right to cancel any order without providing any reason. This will be regardless of whether the payment has been confirmed / received. Payment for the cancelled orders will be refunded and the user will be informed. Refund can sometimes take upto 31 days to take effect.

13. The user agrees to give the correct information which is true and authentic. We reserve the right to confirm the information provided by the user. We also reserve the right to disallow any user to use this website and may reject / cancel the registration without providing any reason whatsoever.

14. We will not be held liable for any credit card fraud that occurs on its website. Users have to use only their card when they make their payments. The liability of using a fraudulent credit card lies on the user and the responsibility to establish otherwise shall exclusively be the users?.

15. We will not be responsible for any delay / non-delivery of the order by the vendors or because of flood, fire, wars, act of God or for any reason that are beyond our control. For such orders a complete refund will be provided.

16. The user confirms that he / she is at least 18 (eighteen) years of age or has a consent of a parent or a legal guardian.

17. Floral arrangements shown are indicative only. The accessories shown are not a part of the product unless categorically mentioned. The actual arrangement will vary due to variability of flowers across different destinations.

18. We deliver only eggless Cakes.

19. The price displayed on the website includes MRP, Service Cost, Bank Processing Charges and other commissions.

20. Please contact sales@GiftsToIndia24x7.com for further clarification on any issues related / non-related to the terms and conditions.